Legal notice

Distributor: FACTRON ONLINE SHOP
Operations Manager: Hachirobunshu
Address: 401, 4-6-15 Omori-minami, Ota-ku, Tokyo 143-0013, Japan
Phone: +81-3-6715-1362
Email: shopinfo@factron.net

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Pricing:
Please refer to each product page.
Additional Charges: Shipping fees, Cash on Delivery fees, and bank transfer fees.
Payment Methods and Timing: Payment must be completed within seven (7) days of placing your order. If payment is not confirmed within seven (7) days, the order will be deemed unwanted and automatically cancelled.

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Delivery Schedule:
Our products are generally crafted on a made-to-order basis upon receipt of each request.
Please refer to the header section of our website for standard shipping schedules.
In the event that an item is currently in stock, it will be dispatched within a minimum of seven (7) business days.

< Business Days and Operations >
Closed: Saturdays, Sundays, national holidays, extended holiday periods, New Year holidays, and summer holidays.
Notifications regarding extended closures or seasonal holidays will be announced in the website header or information section.
Business Hours: Weekdays 10:00 to 18:00 (JST), excluding the aforementioned closed days.

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Shipping Details:
Please refer to our "Shipping Policy."

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Delivery Methods:
Domestic Orders (Japan): Yamato Transport (Kuroneko Yamato Takkyubin)
International Orders: Japan Post (EMS: Express Mail Service)

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Returns, Defective Items, Cancellations, and Return Period:
Please refer to our "Refund Policy."

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By finalizing your order, you are deemed to have agreed to our "Refund Policy", "Privacy Policy", "Terms of Service", and "Shipping Policy".